Privacy Policy

At Lumexa ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workforce platform, website, and related services (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

Account Information: Name, email address, username, password, and profile information
Contact Information: Phone number, mailing address, and emergency contact details
Survey and Research Data: Responses to surveys, interviews, and user research activities

1.2 Automatically Collected Information

Usage Data: How you interact with our platform, features used, time spent, click patterns, and navigation paths
Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution
Log Data: Server logs, error reports, crash data, and performance metrics
Location Data: General geographic location based on IP address (not precise location)
Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use your information to provide, maintain, and improve our AI workforce platform, communicate with you about our services, and comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in limited circumstances such as with service providers, for legal compliance, or with your explicit consent.

4. Data Security

We implement comprehensive security measures including AES-256 encryption, multi-factor authentication, and regular security audits to protect your information.

5. Your Rights

You have the right to access, correct, delete, or port your personal data. You can also object to certain processing activities and withdraw consent where applicable.

6. Contact Us

Privacy Team:

Email: privacy@lumexaai.com

Response Time: Within 48 hours

Phone: +1 (555) 123-4567

Mailing Address:

Lumexa Privacy Team
1234 Innovation Drive, Suite 567
San Francisco, CA 94105
United States

This is a simplified version of our Privacy Policy. For the complete policy with all details, please visit our main website with JavaScript enabled.